In Store Pickup

Choose In Store Pickup, and complete the online checkout. 
You will receive two emails:
1) an Order Number confirmation email, and 
2) a Receipt email
Your order can be picked up from the Burnaby Online Pickup Desk within 2 hours of 
receiving this Receipt email
Please go to our dedicated Online Pickup Desk during store hours, and bring SFU/picture ID.

Shipping and Home Delivery


 

 

 

Canada Post has higher than normal volumes due to safety measures,
thank you for your patience.
 

Please allow up to 1 week to receive your order.
Please click here for the latest updates on Canada Post's response to COVID-19.

Destination
Canada Post Standard
British Columbia $7.00
Canada $14.00
USA $30 standard size only
International Email eshop@sfu.ca for quote
   

 

 
 

 

 
*Free returns for Canadian addresses
USA & International shipments will incur a 10% restocking fee for returns

NOTE: Prices do not include tax. Shipment rates are subject to change without notice. Shipping and Pick up charges are non-refundable.

 

 

 Standard Shipping

  • Shipping takes up to five business days in Canada to deliver. Please allow up to 14 business days for remote destinations. USA and International destinations may take longer due to customs clearance.
  • All shipments require a signature from the recipient to complete the delivery.
  • Orders are processed during operating hours, excluding holidays.

 

Priority Shipping

Priority shipping is not available due to the high volume Canada Post is experiencing.

Graduation Frames

For Graduation frames, please go to our SFU Spirit Shop.

Multiple Shipments

  • In an effort to fulfill orders in a timely manner, your order may arrive in multiple shipments, in the case where items are on back order.
  • You will only be charged shipping once regardless of how many shipments are needed to complete the order.

Shipping to PO Boxes

  • Deliver to PO Boxes is only available with Canada Post, not FedEx.
  • Priority orders cannot be delivered to PO boxes.

International Orders

Please email us at eshop@sfu.ca for a shipping quote before placing your order.

Returns

  • Orders may be returned via Canada Post to the following address:
  • SFU Bookstore eShop
    8888 University Dr.
    MBC 1000
    Burnaby BC, V5A 1S6

 

  • For more information about refunds, please visit here.